Correctly adding a payment method to your Facebook Ads account is a key step in launching your ad campaigns. Below is a step-by-step guide and possible issues that may arise during the process.
1. Step-by-step instructions
Step 1: Log in to your account
- Go to Facebook Ads Manager.
- In the lower left corner, click on the settings icon (gear).
Step 2: Go to payment settings
- Select the Payment Settings tab.
- Click “Add a payment method”.
Step 3: Enter card details
- Select a payment method (credit/debit card, PayPal, etc.).
- Enter your card details (number, expiration date, CVV code).
- Click “Save”.
Step 4: Confirm your card
- Some banks may require payment confirmation via SMS or mobile app.
- If the payment is successful, the card will be added.
2. Possible problems and their solutions
2.1. Facebook card rejection
Possible reasons:
- Insufficient funds on the account.
- The bank blocks international payments.
- Card details are entered incorrectly.
- The card does not support online payments.
- Facebook blocked previous payments due to suspicious transactions.
Solution:
- Make sure you have enough money in your account.
- Check with your bank to see if international and online payments are allowed.
- Enter your card details again.
- Try using a different payment method.
2.2. Facebook restrictions on a payment method
Possible reasons:
- Use of virtual or prepaid cards.
- Suspicious activity in the advertising account.
- The limit on the number of cards in your account has been exceeded.
Solution:
- Use physical bank cards instead of virtual ones.
- If your account is blocked, submit a request to Facebook Support.
- Remove unnecessary payment methods and try adding a card again.
2.3. Unable to change the primary payment method
Possible reasons:
- Active unpaid invoices.
- The card is already used in another Facebook Ads account.
Solution:
- Pay off all debts to Facebook.
- Use another card that is not yet linked to Facebook.
Conclusion
Adding a card to Facebook Ads Manager is a simple process, but there may be technical and banking restrictions. It is important to check the compliance of the payment method with Facebook’s requirements and respond to possible errors in a timely manner.